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Elevador de TV motorizado VEVOR, longitud de carrera de 35 pulgadas, soporte de TV motorizado apto para elevador de TV de 32 a 65 pulgadas con control remoto, altura ajustable de 22 a 58 pulgadas, capacidad de carga de 154 libras

Reseñas de clientes para Elevador de TV motorizado VEVOR, longitud de carrera de 35 pulgadas, soporte de TV motorizado apto para elevador de TV de 32 a 65 pulgadas con control remoto, altura ajustable de 22 a 58 pulgadas, capacidad de carga de 154 libras

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164 reseñas
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Vandemberg Vandemberg
Vevor
Fonctionne bien pour l'instant, seul bémol la télécommande fonctionne à l'envers, et quand elle a envie, je voudrais bien que l'on m'explique pourquoi!
2 personas encontraron esto útil
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Marie Marie
Montage difficile
Je suis satisfaite du produit, mais la notice est en Anglais ou chinois . Même en traduisant l'anglais , le montage n'est pas facile à comprendre . On y a passé du temps !!!
0 personas encontraron esto útil
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not happy not happy
wife
the instructions were very unclear. no pictures of the parts that came with it. the screws were all combined in two small bags. this product needs better instructions.
0 personas encontraron esto útil
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RANDY WASSON RANDY WASSON
Buyer Beware
Buyer Beware 1
I thought Vevor was great until this mess. My Wife order the lift to be here on my Birthday. Got package opened it and this is what I received. A stair railing. Trying to get it corrected. Treating me like I am the Criminal. Very dissatisfied
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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ASSAMOUA ASSAMOUA
Pratique, fragile
Support très pratique à voir dans le temps , télé 65" installé , bien fixée le support, bouge beaucoup paraît instable, j'ai peur qu'à la longue il sorte du rail. Sinon pas mal pour l'instant malgré tout.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Whatever Whatever
Whoville Mayor
Nice mechanics - quiet and smooth Take instructions and throw them away. Useless. Issues: Baseboard thicker than offset wall mounts - had to stick a 1.5 “ board behind it Window height - under window install is something to measure twice Critical - TCL tv 50” the bracket holes are low and therefore causes screen to slant forward from weight - tighten top Allen bolts - it helps Also the tv would not disappear as it was too high from floor. So there’s a lot of custom work and measuring 100x over but we finally got it working good by adding a heavy duty plate we had to extend mounting plate - but it’s not perfect. The bolts are rubbing half way in telescopic mode It needs a longer and more stable iron mounting plate - probably better for a small screen - 50” is pushing it Awesome for those that don’t like the tv taking over the room or view.. It is very James Bond But you’ll need agent Q too..
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Michael Michael
Limited due to missing features...
The lift works fine. But it is severely limited for my application due to two issues. First, the holes for mounting the bracket to lifting arm are a very small subset of what the unit can support. There are various ones for use depending on the TV and room for ones above AND below the current predrilled sets. Another set or two in either direction would allow for better TV placement. This will be an issue if your TV has its mounts slightly higher or slightly lower on the vertical; thus, putting the top of the TV above or not able to be fully exposed from the installation space. This was my case. It can be solved by a complete disable and drilling new mounting holes. Second, the unit does not have the ability to set the stop height. It only goes to maximum height. Again, TVs are different, so this could place the TV not fully exposed out the installation space or in my case exposed so far exposed to look dysfunctional.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Rich Zeigler Rich Zeigler
Looked nice coming out of the box, but it only worked for two weeks
When it broke, I found the “customer service” team told be a joke. You can only communicate by chat or email and each interaction has a 1 to 3 day wait for a response. My unit made a loud bang and then would only raise half the original design height. After multiple exchanges including photos and video, the idiotic customer service team told me that it was operating correctly, denied replacing it under warranty and so far have denied accepting it as a return despite being within 30 days of purchase as noted in the website I have filed a dispute with my credit card company. I WILL NEVER BUY ANOTHER ITEM FROM VEVOR AND RECOMMEND THAT YOU DO NOT EITHER.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Bruno Bruno
Moteur hs après 1 ans
Le moteur et hs après même pas 1 ans
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ronald Vink Ronald Vink
Dhr.
Werkt goed maar past niet en service om terug te sturen is echt waardeloos ze willen het gewoon niet terug nemen.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We zullen u per e-mail op de hoogte houden van uw probleem; wilt u alstublieft uw inbox controleren voor verdere berichten?
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