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Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

52 pt

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217 Reseñas
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wjsmith0105 wjsmith0105
Does not power on
52 pt
I’ve bought several pieces of equipment from Vevor and have always been satisfied. The dehumidifier would not power on. And Vevor will not contact me back about it the issues now. Despite receiving the photos and videos they requested
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mcmotors21 mcmotors21
May be good for 10 sq ft
52 pt
I have been running this dehumidifier nonstop for the past week and it has not pulled more than a pint per day. Humidity levels have not changed.... Gonna try to and return this today😪
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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rah1042 rah1042
No customer service response
52 pt
Purchased approx. 6 weeks ago. Unit has never performed correctly. we have to unplug the unit after emptying the water to get it to run again. Sent emails to customer service 4 times, never received a response. Don't waste your money on this.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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rd*** rd***
The product came to me in this shape. I want it replaced.
52 pt
The product came to me in this shape. I want it replaced. 1
Your product isn't problem, the shipping was. There was very little Styrofoam protection and it got seriously damaged in shipping. It's not clear on your website where to report problems. I need a different unit. It's all busted up on the corner and some kind of oil is coming out.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sierra Gordon Sierra Gordon
Never received
52 pt
Never received  1
I’m pretty pissed off it took them a month to respond Tharp asked if I wanted a refund when I specifically remember if I wasn’t delivered on time I would get 20% off
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Unhappy in Mims, Florida Unhappy in Mims, Florida
Damaged used dehumidifier with missing parts
80 pt
Damaged used dehumidifier with missing parts 1 Damaged used dehumidifier with missing parts 1 Damaged used dehumidifier with missing parts 1
When I received my 80 pint dehumidifier the box was crushed bad but I do not think it caused any damage to the product. When I unboxed my 80 pint dehumidifier & opened the back door to check the filter I was very disappointed to say the very least. There was absolutely no filter at all inside the unit & the aluminum fins on the evaporator coil were damaged. There is no way possible the evaporator coil could have been damaged during the shipping process because it is located inside the plastic housing of the unit. The 80 pint dehumidifier that I received looks like a used unit that was returned since the filter was missing & it had a damaged evaporator coil the day I unboxed the unit. I have contacted Vevor customer support & sent them pictures of the damaged unit & the only thing they keep saying is the technical support is reviewing the situation. That is 100% ridiculous & absolutely unprofessional in everyway. How long does it take a person to look at the photos of a damaged product that is also missing the filter. It is impossible for a unit that has an evaporator coil to operate without a filter. It would suck in all the dust, dirt & animal hair into the evaporator coil without a filter causing it to get totally plugged up & cause the unit in turn to burn up due to lack if air flow. This has been the worst possible transaction & experience I have had with Vevor & I truly do not understand why they have not sent a replacement for the damaged unit & a return lablel as well. Unfortunately it looks like I am going to have to contact my bank & Klarna & report this entire situation. This transaction is one of the worst I have experienced with any company & not just because they sent me a used unit but even more so in how they have dragged their feet resolving the 80 pint used, damaged & parts missing dehumidifier that was sent to me. I will do whatever it takes to protect my hard earned money with every ounce of my being.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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gyantsfan gyantsfan
No good out of the box!
35 pt
Item did not work out of the box. Customer service was by email only and only received one response per day. I am send back for a refund. Hopefully the return shipping is at Vevor's expense.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello, we have reached an agreement with you regarding the issue you reported. We hope you are satisfied with our solution and will trust us again. Thank you again for your support and understanding.
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Mike Schneider Mike Schneider
Dehumidifier
35 pt
Horrible product doesn't pull any moisture out .
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464179129104384] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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gabriel.dugas22 gabriel.dugas22
its not working
35 pt
This thing never worked, it was starting and stoped after 5 seconds. Told Vevor about it and they told me its a usual problem with this unit. Fortunately, i had a fast response and reimbursement from Vevor. Dont Buy this Product. Great service from VEVOR
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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texasoyler texasoyler
Not easy to understand.
35 pt
It’s too complicated for me to understand and use. Please send me a return label and a refund.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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