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Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

52 pt

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217 Reseñas
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Jean-Jacques Jean-Jacques
deshumidificateur
52 pt
Au bout d'un mois il ne fonctionne plus. Vevor me propose de me débrouiller pour le faire réparer et ils paient soit disant la facture ou ils me donnent 22$ de compensation: ridicule. Je l'ai payé plus de 250 et la garantie prolongée m'a coûté à elle seule plus de 35$. La moindre des choses aurait été qu'ils assument leur responsabilité et me remboursent intégralement y compris le prix de la garantie. Ou qu'ils me l'échangent. Très déçu et avant de recommander chez eux, je vais y penser à deux fois.
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et nous sommes en contact permanent avec vous à ce sujet. Nous vous avons fourni une solution par courriel. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par courriel.
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Ken B Ken B
Beware of the fake ratings
35 pt
There is a reason this unit doesn't have a very large tank for moisture collection. It is because the unit cannot do anywhere near its rating. A more realistic number is 1/10 what it is rated for. So the 35pint rated is more like 3.5pints per day. And this is at normal basement temps of about 65f and at 70+% humidity (a level which this unit should EXCELL). Ratings should at least be for room temp when you test at a minimum. Sure, do it at saturated air levels, but do a realistic temperature so someone doesn't buy a 35pint rated unit thinking it will at least draw out half that. I needed 12pints per day removal and I get way less than that. I get that other companies do it too, but set yourself apart and give us numbers we can actually count on when making a purchase decision.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Gage Kuhns Gage Kuhns
Dehumidifier
35 pt
Overall a good little dehumidifier. It does not remove the amount of moisture it claims to though. I had to get a second one and they still never satisfy at45% humidity in my basement. They run 24/7. Overall they do keep the humidity lower then if I didn’t have them though. Basement is within the specified square footage for one unit, but two don’t even satisfy.
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Sreymoch Sreymoch
Mrs.
52 pt
I have a concern regarding using this product(dehumidifier)since this dehumidifier used flammable refrigerant, the propane gas is used. My house with hyper dog including the energetic kids of mine may have high risk using this dehumidifier near by. I am concerned of they might knock it down which may cause leaking of the propane gas and plus my bedroom is not 4m2 square enough for the dehumidifier to be used as the manufacturer has mentioned. I would like to return and get a refund. I am still waiting for the response from the Vevor customer service. This is the second day since I had submitted the request to return the product.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kamlesh Kamlesh
Owner
30 pt
Too small. Won’t work for open space.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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L gill L gill
Weak
80 pt
Weak 2
Does not work as well as the cheap unit i got to replace it. No where near the 80pint advertised. Do not
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paliwoda Paliwoda
Review
52 pt
Worked great the first year, next year just keeps freezing up solid even in plus 24 with 60% humidity must have lost the refrigerant
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Bill
Residential dehumidifier
80 pt
Doesn’t really seem to be doing anything. Even when set to continuous dehumidification and has the drainage hose attached, it never gets below 48%, and now it’s up to 65%. I would not recommend
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andre Andre
M.
52 pt
Après seulement un ans le déshumidificateur gelée même a 20 degré pas bon achat.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ted Ted
Home owner
52 pt
I never received it. I waited a few weeks and then called them, but they didn't know what happened to it. They returned my money. I'm not sure if I will order from them again. Rating is not possible with out product. We'll not an option to not rate so I gave all ones as I did not get order.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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