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Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

Reseñas de clientes para Deshumidificador VEVOR de 52 pintas para hogar y sótano, manguera de drenaje para uso comercial e industrial, control inteligente de humedad, bajo nivel de ruido para habitaciones grandes, almacenes, dormitorios y trasteros, amplia cobertura, blanco

52 pt

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217 Reseñas
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Jreevesy85 Jreevesy85
DEAD ON ARRIVAL
80 pt
DEAD ON ARRIVAL 1
This unit was dead on arrival. Unit comes on but does not dehumidify at all. Hasn't produced a single drop of water. Meanwhile the humidity in my home continued to rise. Attempted to deal with support. Was told someone would help me withing 48 hours which never happened. Then, when trying to initiate the return/refund I was told someone would reach out to me within 24 hours. Got to be kidding me. Guess we'll see...
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Manuel Herrera Manuel Herrera
Mr.
52 pt
Huge mistake. This product is useless. Customer service horrible. Never again buying from this store.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mark Mark
Customer
52 pt
This is a very small unit it is only 1.13 gallon capacity and they sell it as a 52 pint capacity..I contacted vevor and they only had short answers for me and would always say its a 52 pint but this is definitely not 52 pint so I would suggest that you do not purchase this unit because it is only 1.13 gallon capacity size.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Oli Oli
D
52 pt
Not working
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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MB MB
Owner
52 pt
This dehumidifier came to me damaged during shipping. I contacted Vevor immediately for a refund , and this is where the jack around started . It took 1 1/2 week before they agreed to a full refund of my money . They kept making low ball offers to me on my refund to settle . Buyer be ware when purchasing from Vevor .
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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S Thomas S Thomas
Owner
52 pt
This was a horrible experience! They lost my order and then took 3 weeks to confirm it was missing after many emails. When they agreed to refund, the refund has yet to arrive after 3 weeks!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Mario Mario
X
80 pt
It's a 35 pintes. Too expensive for that.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jacques Jacques
Propriétaire d'entreprise
80 pt
Propriétaire d'entreprise 1
Pire cochonnerie que j'ai jamais acheter. ÇA NE FONCTIONNE PAS. Installer dans un de mes garages d'environ 450 pieds carrés , l'humidité était alors a 65% 2 hrs plus tard 64%, j'ai tout essayer et rien a faire. Je contacte la compagnie, ils m'offrent escompte fde 70$, je refuse, 24 hrs plus tard une autre offre de 200$ de rabais, je refuse en leurs disant que leurs déshumidificateur ne fonctionne pas et tout ce que je veux est de le retourner. Ils ont créditer l'appareil au complet et ils ne m'ont pas demander de le retourner et de le garder. J'aurais du lire lire sur Reddit avant de l'acheter, pas mal tout les gros morceaux qu'ils vendent sont de la cochonnerie.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous sommes désolés d'apprendre que vous avez rencontré un problème avec le produit. Nous sommes heureux de constater que le problème a été rapidement résolu par nos échanges par courriel. Si vous avez d'autres questions ou des inquiétudes, n'hésitez pas à nous recontacter. Merci de nous avoir fait part de vos commentaires ; nous apprécions sincèrement le temps que vous nous avez consacré, car cela nous aide à améliorer constamment nos produits et services.
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GSD129 GSD129
Miss Leading capacity
35 pt
Miss Leading capacity  1
So most dehumidifiers work between 41-90 degrees. They claim this works to be "up to 35 pints at 95 degrees". That's out of the normal ideal range by most manufacturers. NO where on this dehumidifier says 35 pints. It actually only says 24 pints. Talk about misleading. If you need 35 pint go up a size. This thing runs nonstop and can't drop the humidity a percent.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Cate Cate
Unhappy customer
30 pt
Pressed on button nothing………contacted immediately crickets impossible to connect with an actual human The most horrible customer service imaginable one month later still unresolved will never purchase from this company again
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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