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Máquina selladora al vacío VEVOR, 95 Kpa 350 W Potente bomba doble y sellado doble, almacenamiento de alimentos secos y húmedos, sistema de sellado de aire automático y manual con cortador incorporado, con bolsa de sellado y manguera externa

Reseñas de clientes para Máquina selladora al vacío VEVOR, 95 Kpa 350 W Potente bomba doble y sellado doble, almacenamiento de alimentos secos y húmedos, sistema de sellado de aire automático y manual con cortador incorporado, con bolsa de sellado y manguera externa

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Gilbert Villaverde Gilbert Villaverde
Vacum sealer machine
I bought a vacum sealer and what a piece of s—— is , vacuna and does not take air out , call the company no service advisor available , send message nobody gets back to you, $300 and don’t work , I am putting a complaint with the BBB , and putting a complaint with Fl dept of consumer affairs
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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William Turner William Turner
Never received my item
Never received my item and never got a replacement! Even though I communicated back and forth many times
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Alex Alex
Terrible Service
Vevor did not submit my shipping information correctly to the logistics service they chose to use, causing an expensive item to be returned to sender (Vevor). In the month it took for this to get corrected, they increased the price of the item I ordered by 100$. Their lack of follow through and accountability will directly cost me 100$ to re order the same item a month later. Order from a different supplier, Vevor will not take care of you.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Claude Claude
Blouin
C'est une qualité médiocre de machine sous-vide. Elle arrête de fonctionner tout le temps et le niveau de kpa est pas au niveau. Il reste plein d'air dans les sacs. Je ne recommande vraiment pas cette machine
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Respuesta de Servicio al Cliente: Bonjour, nous sommes désolés d'apprendre votre mésaventure et nous accordons une grande importance à vos commentaires. Un ticket d'assistance a été créé afin que notre service client puisse vous contacter directement. Ils vous contacteront par e-mail et vous tiendront informé(e) jusqu'à la résolution complète du problème. Veuillez consulter votre boîte de réception. Merci de nous avoir donné l'opportunité de rectifier la situation.
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Unusable Unusable
walmarts $20 special is better
I have used commercial grade to cheap versions of vacuum sealers and have never been more unhappy. Asked for a refund. Save your money,,,we went and bought a $20 version from walmart.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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anonymous anonymous
Very Disappointing Experience With Damaged Product and Poor Support
I purchased a new sealer from VEVOR, and it arrived damaged right out of the box. I contacted their customer support and repeatedly told them — twice — that I did NOT want a partial refund and that I wanted a new machine, which is a reasonable request since I paid for a brand-new product. Despite this, they kept pushing a partial refund for me to get it repaired myself instead of providing the replacement I asked for. Rather than taking responsibility for the damaged product they sent, they seemed more concerned about the sealer possibly getting damaged on the way back to them. Then, without resolving anything, they closed my support ticket because I “took too long to respond,” even though I had clearly replied and stated exactly what I wanted. Overall, the experience was frustrating, unprofessional, and completely avoidable. Based on how they handled my situation, I cannot recommend buying from VEVOR.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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