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VEVOR Prensa de Calor 16x24, Máquina de Prensa de Calor de Potencia de 1700 W, Calentamiento Rápido, Máquina de Prensa de Calor de Alta Presión para Camisetas, Impresora de Sublimación Industrial Digital para Vinilo de Transferencia de Calor, Fácil de Usar, Negro

Reseñas de clientes para VEVOR Prensa de Calor 16x24, Máquina de Prensa de Calor de Potencia de 1700 W, Calentamiento Rápido, Máquina de Prensa de Calor de Alta Presión para Camisetas, Impresora de Sublimación Industrial Digital para Vinilo de Transferencia de Calor, Fácil de Usar, Negro

406x610 mm Negro

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FRANCESCO FRANCESCO
Prezzo buono ma utilizzo non ottimale
Spedizione veloce e prezzo concorrenziale, è arrivata con un difetto sulla mascherina del display che ho corretto in modo autonomo ma di per se non è stato un gran biglietto da visita. Montaggio abbastanza semplice. Utilizzo non soddisfacente ma considerato il prezzo ho deciso di tenerla. Chiusura molto scomoda rispetta a quella con il piatto girevole se chiudi troppo per avere più pressione si fa troppo difficoltà nel riaprire sotto il punto di vista della sistemazione della maglietta sei molto limitato nei movimenti e si perde molto tempo. In conclusione consiglio il modello con la testa girevole anche se occupa molto più spazio nella fase di lavorazione, mentre consiglio questo modello se siamo nello stretto e dobbiamo necessariamente ottimizzare gli spazi. Sottolineo che fa il suo lavoro quindisotto il punto di vista pratico è assolutamente utilizzabile ma valutare bene prima di acquistare
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Warren Warren
Owner
406x610 mm Negro
Just stopped working. Need another asap.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Adnaldo Rodriguez Adnaldo Rodriguez
Vevor Heat Press bad quality
380x380 mm Blanco
Not happy with this heat press. First it does not maintain constant temperature with timer, goes above set temp by 15 degrees. Second, manual said temp setting is SH but display has no SH only SP. Third, the display sticker keeps peeling off, very cheap.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Joan Murphy Joan Murphy
Mrs
The plates on the heat press do not completely close. I made a service order with you. It took days for someone to respond by email with no answer to my issue. I have managed a work around but this limits the size image I can press. I would try for assistance again but you don’t appear to be too keen to do so
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Jack hardy Jack hardy
Junk
406x610 mm Negro
Worked fine at first, started acting up after a year, doesnt heat the whole surface, stay away
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Sergio Vilchis Veloz Sergio Vilchis Veloz
Custom business
Bad quality only work for 2 months
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Gurkaran Gurkaran
Mr.
406x610 mm Negro
Machine broke 4 months into purchase. It is under warranty yet no one is replacing it. They said they will send a new part. It’s been weeks of back and forth they keep saying they sent it then the next day say it has not been shipped. They refuse to give a refund as well. Beware and be careful before u purchase. They have no phone number and it is extremely hard to get through to them.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tshirt Designer Tshirt Designer
Owner
406x610 mm Negro
I purchased this heat press directly from the Vevor site because I’ve owned other Vevor machines and always found them to be reliable and high-quality. Unfortunately, this particular machine was a disappointment. It never reached the proper temperature, which made it unusable. I reached out to customer service multiple times, and while they were responsive and are now shipping me a replacement part so I can attempt the repair myself, the timing was very difficult. I purchased the press specifically for a large 100-shirt order that required front and back pressing, but since the machine failed, I had to rely on my smaller 10x10 press to complete the job. I had high expectations based on my past experience with Vevor, but this machine fell short. Hopefully, once the part arrives and I make the repair, it will perform as expected.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vincencia Vincencia
Terribly Disappointed
406x610 mm Negro
The heat platen does not work correctly. It has uneven heating. The Top heat platen itself Does not come down evenly when you loosen or tighten the pressure. The pressure dial is very tight and to open the press you need to be superman. there is not a handle to hold the bottom platen when opening it and when you do open the press the top flings open the whole press jumps Customer service is terrible. I had contacted them with this issue, and they sent a video on how to turn the pressure dial. Not solving the problem. They then bargain money with you offering $30 for a refund. They will not take the defective machine back. They told me to find a heat press repair shop. I will never purchase vevor products again.
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Respuesta de Servicio al Cliente: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
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Cennet Cennet
What a joke
406x610 mm Negro
Had this heat press for 3 months and it overheats. Burnt up the cover I had on it and everything. Contacted support pver 10 days ago and of course they only reply in the middle of the night so it is still unresolved. First tried to tell me it was a fuse when mine us clearly fine and that it would take 15 days to get me a new one. After I went back and forth fir days about how my fuse was fine they're trying to say it's the instrument panel that also has no issues. They've tried to offer $25 and $76 instead of FIXING the issue for a $260 item I just got 3 months ago. Idk why I keep messing with them bc their customer service is absolutely shit.
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Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
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