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Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-3 (T3), sistema de cloración de agua salada para piscinas enterradas de hasta 15 000 galones, cable de alimentación de 4,5 m, color blanco

Reseñas de clientes para Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-3 (T3), sistema de cloración de agua salada para piscinas enterradas de hasta 15 000 galones, cable de alimentación de 4,5 m, color blanco

15000 gal

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Chris Chris
Salt
40000 gal
Bought in April, installed in May. Was showing low salt in June. Manual test showed cell was inaccurate. Changed to older unit and salt levels were accurate. Vevor initially said it was a wear item and left it that. After persistence, they gave me an option of parcel credit or replacement. I chose parcel credit.
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Mike Mike
Only lasted 3 months
25000 gal
Worked great for 3 months and then began to fail. Cleaned cell with diluted acid and worked for another week befor "low salt- not generating" message again. Cleaned cell again and it only wrked for 3 more days. Dont waste your money.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Keven Keven
DO NOT BUY
40000 gal
FAILED AFTER 1 MONTH. THEY SAY THERES A 1 YEAR WARRANTY BUT WON'T HONOUR IT. NO CUSTOMER SERVICE PHONE NUMBER AND LIVE CHAT ISN'T HELPING. THEY WILL FIND ANY EXCUSE NOT TO HELP OR CHANGE THE PRODUCT THAT DOESN'T EVEN WORK AFTER 1 MONTH. DO NOT BUY THIS ITEM
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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ALBO ALBO
VP
40000 gal
Lasted a couple months and just stopped reading accurate salt levels and now control says inspect cell. I bought the 3-year protection plan and now they are saying it's a consumable item and are not going to replace it. Very disappointed with VEVOR right now!
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a response to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Derek Kozik Derek Kozik
Useless after 2 mos
40000 gal
Lasted a couple months and just stopped reading accurate salt levels and now control says inspect cell.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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lisa bredin lisa bredin
Mrs.
40000 gal
Only lasted half of pool season. Would not replace it even though they say it has a 1 year warranty.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Freeze Freeze
Mr.
40000 gal
Bought this unit end of July 2025. Received it the second week of Aug. 2025. I installed it during the early Aug. time frame. Used it until end of Sept. 2025 as our pool season up in Northern Canada is quite short. Removed it and stored it indoors for the winter season. Went to install the unit in early June 2026 and it worked fine until a few days ago. Now it will not read above 2500 PPM salt so no chlorine is being generated. At first I thought it was because I didn't put enough salt in the pool. I checked my pool this week for salt content through a lab, and my pool is as salty as the Dead Sea. The thing just stopped working. i cleaned it as per the instructions twice now this year ,and still not generating. I also re calibrated the salt contents of the controller and the unit several times, no luck. Tried to contact Vevor for warranty help but no replies yet. Hoping they will come through, as they have done in the past, otherwise it's a total waste of time and money. This thing lasted a total of 2 months worth of use. In my books that's too expensive for the thing to fail in that short time frame. Awaiting Vevor to pull through, by either replacing the unit or refund me the money I paid. Cheers
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Respuesta de Servicio al Cliente: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Nancy Chavez Nancy Chavez
Would not recommend
40000 gal
The salt cell failed after only a few months. We have had a salt pool for 20+ yrs and have used brand name as week as after market cells. They have all lasted years rather than months. Vevor customer services is giving us the run around and has not replaced it. Vevor should stand behind their product.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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RST RST
Customer
25000 gal
Worked well for the end of the pool season last year, then went down. Should’ve equally trusted the 1 star reviews.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stephane Stephane
DO NOT RECOMMEND
40000 gal
Used only 1 season (5 months) and already dead when I try to start the second season. Spend your money on something else.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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