Reseñas de clientes para Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-3 (T3), sistema de cloración de agua salada para piscinas enterradas de hasta 15 000 galones, cable de alimentación de 4,5 m, color blanco

⭐☆☆☆☆ (1/5) Stay away from this product and this company. I purchased the VEVOR Salt Water Chlorinator System (Hayward T15 compatible) less than a year ago, and it has already failed. A salt cell should last several years, not a few months. Because of this defective product, my pool turned green, forcing me to spend additional money on chemicals and countless hours trying to fix a problem that should never have happened. What makes the situation even worse is VEVOR’s terrible customer service. There is no easy-to-find phone number to speak with an actual person, and getting a response through their support channels is painfully slow. When pool equipment fails, you need immediate help—not days of waiting while your pool continues to get worse. The product quality is poor, the warranty process is frustrating, and customer support is practically nonexistent. If you value your time, money, and sanity, do not buy this chlorinator. There are plenty of reputable brands that stand behind their products and actually provide customer service when something goes wrong. This product failed before it should have, cost me additional money, and left me with a green pool and no real support. I regret purchasing it and would never buy from VEVOR again.

Stopped working after 3 months, even after cleaning.

I have had this salt cel for 2 weeks and it is already not working. It is reading 2500 - too low to work, but when i bring it to the pool company to get tested, it is in fact at 3200. Very dissappointed.

Just look at the reviews, this salt cell will fail, and neither the warranty or extended service plan are honored. We purchased the salt cell and the extended warranty for our 20,000 gallon in-ground pool. It lasted one season then, just like all the other 1-star reviews, it now reads low salt which triggers the control box to stop generating. We have performed two separate salinity tests with results in the low 3000s but the salt cell only says the level is 1200-1500. We have cleaned the cell twice with no difference. This is most definitely a defective product problem, which Vevor is clearly aware of, yet their "customer service" dept. will just give you the run around asking for the same information over and over. This will be our last purchase of anything by Vevor. Save yourself the headache, don't fall for the bait of a low price like I and others have. If you're thinking maybe you will luck out and get a good one, you wont. These salt cells are junk, you will be throwing your money away and just have to purchase another one in a very short time. I am filing a complaint with the BBB regarding their poor quality product and poor customer service, and a complaint with the FTC regarding their fraudulent extended service plan. I will also be posting negative reviews on every pool forum, blog, and review site I can find to steer people away from purchasing from Vevor until they honor their extended warranty or issue a refund.

I should have trusted the other 1-star reviews. This thing worked for a little while and then it didn't. Any effort for service or warranty is met with a requirement to send them emails and photos and videos of the issue you are having. There is no clarity around the additional money I paid for an extended warranty or if it will be replaced. Basically, once it stops, you are stuck in an alternate universe of emailing to answer nonsensical questions and repeated tasks until you get so frustrated you give up. iI's been a week since I reached out to them and have sent videos and photos, even replaced my salt generator to make sure that wasn't the issue, yet still they have not give nme one substantive response while my pool turns green. If you are hoping that these people have sourced the same quality as Hayward for half the price, they have not. This is a cheap knockoff that doesn't work long enough to support the price. Keep looking.

No support Faulty product Only offered 50% refund on faulty item Can’t contact as keep getting automated email Just shit really

I so badly wanted this to work as well as my Hayward aquaplus did. That lasted me almost 4 years. I opted for this one through vevor because of the price. But my first one stopped working after 30 days, vevor replaced it after a week of back and forth with me... now 8 months later my second one is doing the same thing it's not generating salt and reading the wrong levels. Check it out cleaned it reading the same levels it was reading prior. I put four bags of salt in it to see if it would go up, it went up by 2000 PPM and then it went back down to 1800 where it just stays. Manually checked the salt and its at 3100 PPM. Set this salt cell T9 definitely needs some tweaking, not only did I get one lemon I got two lemons and it's costing me money by putting chemicals like chlorine in it when I shouldn't have to just to stop it from turning green.

First cell lasted about 2 months had to send all types of pictures then had to wait about 2 weeks for a replacement. Second cell lasted maybe 7 months. Did a claim with vevor went back and forth for 3 weeks then the offered me a $27 refund. After sending them multiple screen shots of there warranty they finally refunded my purchase price this took close to a month. Save yourself a lot of aggravation and don't waste your money. You can see amazon reviews on these https://www.amazon.com/VEVOR-Chlorinator-Chlorination-W3T-Cell-15-Swimming/dp/B0DWK8MX7J?th=1

We bought this salt cell. It never worked. It didn't come with directions. Not sure what the warranty is. Save your money.

Stopped working after a month and ABSOLUTELY NO help from Vebor OR the damn warranty I purchased. This company is a joke…