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Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-3 (T3), sistema de cloración de agua salada para piscinas enterradas de hasta 15 000 galones, cable de alimentación de 4,5 m, color blanco

Reseñas de clientes para Sistema de cloración de agua salada VEVOR, celda de cloración para piscinas compatible con Hayward W3T-Cell-3 (T3), sistema de cloración de agua salada para piscinas enterradas de hasta 15 000 galones, cable de alimentación de 4,5 m, color blanco

15000 gal

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VEVOR VEVOR
Chlorination Unit *The wife with Dental Work
40000 gal
You know when you marry someone you should ask ,*Especially if their teeth are perfect, if they had orthodontic work done. This will weed out the ones that will give you bad prodigy! I spent all the time putting this in and then although it looks the same and acted the same in the beginning, it wasn't the real thing and in the end I paid the cost. Oh and then try to reach someone about the issue. They want to "Troubleshoot" the unit with me as if I haven't had a Saltwater Pool for 28 years. Shaaban, the agents name, wanted me to have a video of the issue? It just stopped working after 90 days! I have a red light on the board and it says check chlorinator. DON"T BUY FROM CHINA WITHOUT REPRESENTATION IN THE USA!!!! You have a nightmare in your pool!
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Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Shari Buchholz Shari Buchholz
Stopped working after 5 months
25000 gal
Bought this product for the price and was hopeful but it failed after less than 6 months. Company wont stand by the 1 year warranty and refuses to refund or replace. Maintained the product as instructed and still failed. Do not buy, no customer service and faulty product. Spend alittle more and get something that actually lasts 3-4 years not 3-4 months.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Daniel Sumner Daniel Sumner
Shitty Product and customer service
25000 gal
I bought this salt cell and within 3 weeks the product quit working. Vevor sent videos of how to fix it and they were so blurry you couldn’t read them. Then they wanted me to find a technician to repair it and then send them a bill for reimbursement. It’s a shitty product and customer service is awful. The 1 year warranty is a lie.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Perry Perry
Stopped working after 1 month
40000 gal
Was working fine for a month but of all of a sudden I get an Inspect Cell error on my control panel and orange warning light. I’m working with customer service but still waiting for a response.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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MO MO
Only worked for few weeks!!!
40000 gal
This Salt cell only worked for few weeks, I asked for a replacement, let's see if their service is good or not. Will update!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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