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Máquina envasadora al vacío de doble cámara VEVOR, selladora al vacío de 61 x 45 cm, con panel de control moderno para conservación de alimentos, uso doméstico y comercial.

Reseñas de clientes para Máquina envasadora al vacío de doble cámara VEVOR, selladora al vacío de 61 x 45 cm, con panel de control moderno para conservación de alimentos, uso doméstico y comercial.

40 CBM/h

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Joanne Courtemanche Joanne Courtemanche
Don’t do it
Tablero de Mesa 300 W
If you want to spend 300+ dollars and get one season out of it and have absolutely no customer service then buy this product about this product on 11/04/2024 and when I went to use it today, it will not seal physically have to hold the lid. There’s no phone number to call in the chat. Absolutely sucks. All I wanted was a parts list and I can’t even get that. They’re gonna get back to me between one to two business days super practical when I have 100 pounds in venison waiting to be vacuum sealed.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Chris aitken Chris aitken
Chamber vacuum sealer
Tablero de Mesa 300 W
very disappointed in the product and the customer service. bought 2 of these at the same time and neither work. Customer service is horrible.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cheryl l allen Cheryl l allen
Chef
Tablero de Mesa 300 W
The product will not work brand new out of the box. The support team just spits back the instructions from the manual, which I have repeatedly told them I have followed each step. So far, extremely dissatisfied with support and machine.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dinesh Dinesh
Procrument
Tablero de Mesa 300 W
don't buy it hardly used , 1 year it is broken, and Vevor saying giving $50 credit back wast of money
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Respuesta de Servicio al Cliente: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.
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Neale Mullen Neale Mullen
Mr
Tablero de Mesa 300 W
Arrived broken. Box was heavily damaged, product was smashed and bent, stripped screws, unattached grounds ,and in unacceptable condition. Was told to fox it myself . Took over two weeks of demanding a refund to get my money back
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Respuesta de Servicio al Cliente: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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Pedgaro Pedgaro
Chamber Vacuum Sealer DZ-260C
Tablero de Mesa 300 W
Chamber Vacuum Sealer DZ-260C - Vacuum pump is not working, display works and counts down when I hold the cover down, wiring connections look good, machine worked once when it first arrived. I contacted technical support through their website last week but have received no response. Contacted After-Sale Service this week with no response. Tried the return option but it is no longer listed on the website. I need support on this machine but am not able to contact Vevor Canada.
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Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation are much appreciated. We're diligently working on your concerns to offer a satisfactory solution. During this time, check your ticket and email for progress. Reach out anytime for more help or questions.
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Matthew Matthew
Feeding the World
Tablero de Mesa 300 W
The box is damaged and its leaking pretty badly. What do I do now? I'm afraid to even open it. I'm trying to send you a picture but the add photo doesn't want to work. What do I do now?
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Respuesta de Servicio al Cliente: To our esteemed customer, thank you for your understanding and cooperation. We’re actively working on resolving your issue and are dedicated to finding a satisfactory outcome. Please make sure to check your ticket and email periodically for updates on how things are progressing. Don’t hesitate to contact us if you require more help or have additional queries.
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Noah Noah
Didnt work properly
Tablero de Mesa 300 W
They gave me a partial refund only. It did not suck all the air out of the chamber. Soft meat and fish did not seal at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link. https://www.vevor.ca/pages/contact-us
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Fred Fred
No commercial grade
Tablero de Mesa 300 W
I bought this as I am a DIY butcher and have been using the same food saver for a few years now. The food saver has packed 1000s of pounds of meat and I was thinking it was time for an upgrade. I was using the Vevor to package 85kg of sausage we had made. After 30 minutes of use the oil started smoking as it was getting too warm. It was being used in a cool garage and not a production facility. I had to use the food saver again to let the vevor cool down. My advance if you are looking to upgrade it to wait a little longer and get commercial grade one.
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Shirokuma Shirokuma
Failed to Seal Chamber Vacuum Sealing Bag
Tablero de Mesa 300 W
I just received my new VEVOR DZ-260C Chamber Vacuum Sealer directly from VEVOR with a certificate stating the machine passed inspection. The machine did an admirable job of sucking the air out of the vacuum pouch/bag. I though everything was great until I discovered that the pouch/bag did not seal. It and I were soon deflated. Getting technical support from VEVOR has so far taken many hours with no resolution. If you value your time you may want to find a product with local support. You apparently get what you pay for. Carefully read their “30 Day No Hassle Returns” policy. Be prepared to jump through many hoops for technical support or warranty claims and no-hassle returns with many restrictions. If this problem is solved, the machine has the potential to be a nice chamber vacuum sealer that could handle Quart size GEM and Wide mouth canning jars. At the moment it is looking like a boat anchor.
2 personas encontraron esto útil
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