Reseñas de clientes para Crimpadora de tubos inalámbrica profesional VEVOR de 18 V, apta para tubos de acero inoxidable, cobre y PEX de 1/2" a 2", con giro de 360°, motor sin escobillas e incluye 6 mordazas de crimpado.
Tipo Pistola Motor sin Escobillas
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very disappointed with both the VEVOR press tool and their customer service.
I am very disappointed with both the VEVOR press tool and their customer service.
I purchased the press tool expecting reliable and safe crimps for plumbing work, but I quickly lost confidence in the tool. The crimps do not feel consistently mechanically locked and I do not trust the reliability of every connection it makes.
I contacted VEVOR multiple times requesting support and a return, but instead of getting a proper solution, I keep receiving the same response saying they will “get back to me.” My emails are not being properly answered and the issue is not being resolved.
This is a serious concern because plumbing press tools are supposed to create safe and reliable connections. When you cannot fully trust the tool, it becomes a major problem.
At this point, I am considering escalating the case through PayPal because I am not satisfied with the product or the support experience.
Very frustrating experience overall.
7 personas encontraron esto útil
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Manager
Do not buy any vevor products. They do not have any customer support. If you need any parts for the product you buy from them they will not find a parts for the product you buy from them. Go figure.
5 personas encontraron esto útil
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Mr.
Tipo Recto Motor con Escobillas
Stopped working after 4th use doesn’t work waste of money
5 personas encontraron esto útil
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83 AC engineering
This thing is garbage the LEDs prevents the machine from working properly whoever invented this should go back to the drawing board and examine his brains because I could have done a better job and designing this machine
1 personas encontraron esto útil
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Incompatibilité
Incompatibilité avec les mâchoires standard, et impossible de les acheter séparément.
J'ai laissé plusieurs messages et mails laissé sans réponses.
À éviter car condamné aux 3 mâchoires livrées avec la machine.
4 personas encontraron esto útil
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purchaser
Tool works as designed. Custumer Service POOR at best. I asked to purchase an additional jaw with dies for Pex Copper Ring pressing, which they offer in a differant kit. I was not able to contact them by phone,due to no number available. After 7 custumer service email tickets, too which they stated they were working on it. The final 2 emails contained links to Alibabo.com telling me to contact there custumer service department, which was just as bad as Vevor
Dear customer,
Thank you for your email.
We apologize, but we do not carry this PEX clamp for sale.
Why will you not sell me the jaw with the 2 additional dies? They are offered in another kit.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings, PEX Press Tool Kit with 2pcs Battery, Fast Charger & Carrying Case - Meet ASTM F1807 Standard) Why should I be forced to purchase another kit ? I don't need another battery press tool,batteries, battery charger or case. You are forcing me to purchase from your other LARGE competors (Milwaukee & Ridgid). I'am tring to resolve this issue before I leave a very negitive review for poor custumer support.
Dear customer,
Thank you very much for your patience.
Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG
The link is not for the requested item. The link is for a Pro Press jaw. I am requesting a jaw with dies for Pex crimp. Again why can't I purchase it from you.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings) You have it in another kit on your web site.( As shown/attached in the previous requests) . The attached file is from the link you send me
Dear customer,
We are sorry for any inconvenience caused to you.
We are sorry for the bad shopping experience. We have received your feedback and we will continue to follow up on your issue and provide you with a new solution. Please wait patiently for 48 hours.
Dear customer,
Thank you for your inquiry.
Please contact the store's customer service through the link to inquire about your needs.
Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG
3 personas encontraron esto útil
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Impressive until it Quickly Wasn’t
Broken after 121 crimps. Abhorrent warranty service.
First impression, good weight, sturdy and crimped no better or worse than my Novopress ACO102. A touch slower, but nothing to write home about. For the two batteries and 3 jaws as part of the purchase, the price is absolutely right. Until of course it decided to leak hydraulic fluid down the handle and stop pressing after 121 crimps.
Submitted a warranty claim, assuming I would either send my machine off for repair or a new one would be sent. No. Without looking at it, still in my possession, it was diagnosed as a hydraulic cylinder issue. How was this diagnosis made? Must be Magic. A new hydraulic cylinder oil cup was mailed to me with video instructions on how to replace it myself. I was also told to purchase special hydraulic fluid that is only sold in 5 gallon drums. Of course, that aside, with just about any other tool manufacturer on the planet, myself opening the unit, removing the control board, dismantling the cylinder and refitting the oil cup, would clearly void the warranty. Not with Vevor. Obviously the warranty does not matter and they have no intention of servicing their tools. Stay far away from this I’m afraid, I can safely warn you that when your tool breaks, you own a $600 paperweight.
5 personas encontraron esto útil
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Owner
Tipo Recto Motor con Escobillas
I would love to actually know how this product works, but it was never delivered. I asked for that to be resent and instead was issued a refund.
I ordered 3 things at the same time. When was delivered to Houston Texas? And I live in Alaska, one was marked undeliverable. But the two diesel heaters showed up on my front porch. With no issues, so I have no idea what happened there.
2 personas encontraron esto útil
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