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Convertidor VEVOR para vehículos recreativos, 80 A, 110 V CA a 12 V CC, cargador de batería con carga inteligente de 4 etapas, rango de funcionamiento ajustable de 13 V a 16,5 V, compatible con baterías de plomo-ácido de litio, ETL

Reseñas de clientes para Convertidor VEVOR para vehículos recreativos, 80 A, 110 V CA a 12 V CC, cargador de batería con carga inteligente de 4 etapas, rango de funcionamiento ajustable de 13 V a 16,5 V, compatible con baterías de plomo-ácido de litio, ETL

80A

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Charger
45A
Used this in charger mode to charge a battery that was powering a Vevor heater, worked fine until I noticed it had boiled out all the electrolyte in the battery. I tested it on a different battery that wasn't connected to anything and it would never go into float mode once it was fully charged.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle created. For additional assistance, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to help quickly. We appreciate your understanding.
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Izzy Izzy
Fraudulent Website
80A
This is a fraudulent website. The company listed this product which they did not have. They charged me and took my money and send me a fake shipping notice. I immediately noticed that the shipping notice looked dodgy and then spent weeks being jerked around by customer service and numerous emails where they told me to keep waiting and blamed it on the shipper. Finally they promised me a refund and gave me a coupon so that I could re-order. I went back online to find that the product and all similar products were out of stock. And by the way the coupon they gave me had already expired. Basically Vevor takes your money and gives you nothing. Do not order from this website.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
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Scott Scott
Converter
80A
Ordered it off this website and got a cabinet try organizer instead. Told them about it and showed proof then they offered a 20 dollar refund and said keep the organizer. Umm no I disintegrate order that. Asked for a full refund or send me the correct item. They seemed to have an issue with it but ended up sending me the money back not the correct order. So I had to get another item from elsewhere
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Respuesta de Servicio al Cliente: Dear valued customer, we’re grateful for your patience and cooperation. Our team is working around the clock to handle your concerns and is committed to finding a solution that satisfies you. Make it a point to check your ticket and email regularly to stay updated on the progress. For additional help or queries, feel free to contact us anytime.
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Harold Stafford Harold Stafford
worthless product 55 amp smart
55A
worthless product 55 amp smart 1 worthless product 55 amp smart 1
Got this for my motorhome to replace my old one as soon as I turned power on it kicked the breaker so I took all wiring loose and try again and still kicked breaker with nothing hooked to it. Vevor customer service sucks. I have over 100.00 usd in this junk and they only want to give me 27.oo usd back I paid for 3 year warranty on this and it's not two weeks old. I want a total refund or replacement
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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JOHN S. JOHN S.
AGRICULTURAL SPECIALIST
DO NOT BUY, THIS UNIT, 65 AMP, ALMOST BURNED MY GARAGE DOWN!! WHEN I WENT TO REPORT IT TO SEND IT BACK (AFTER ONLY 3 DAYS!!!) I WAS PUT ON A PERMANENT HOLD FOR OVER 4 HRS. BEFORE I FINALLY GAVE UP ON THE CHAT. ABSOLUTELY THE WORST CUSTOMER SERVICE!! THERE IS A REASON WHY THESE ARE SO CHEAP!! CHECK OTHER REVIEWS WHERE THE UNIT BURNED UP!!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dam Sharp Dam Sharp
Maintenance Manager
55A
The shipping company you used delivered my package to the wrong address. Everybody blames the other party and I never got my order. Not satisfied or happy!
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Brian Brian
Don't buy!
Turns out this 80AMP unit says its rated for AC 15 amp circuit but in every mode that I tried to run it, it was pulling consistently more than 15 AMPS on the AC side tripping my breaker. When I contacted Vevor to ask for RMA so I can get a lower amp unit after only having this for 1 (ONE) day, and going back and forth over email for 4 days, they finally said NO and they offered me $27. LOL what? So buyer beware of this shadiness.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Joseph Breazeale Joseph Breazeale
Mr
55A
Bought this less than six months ago. Says 55amp. Never seen more than 25amps. Now only putting out 8amps. Would not recommend to anybody
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Smith Michael Smith
Voltage too high for Lifepo4
55A
When configured for Lifepo4 the voltage is much too high at 14.72V. This is not safe and triggers overvoltage protection. Max should be 14.6V. Not sure what their engineers were thinking.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your concerns to our attention. We’re sorry for any hassle this has created. For additional support, please go to our "Contact Us" page online, located in the bottom navigation bar. Submit a ticket here for any unresolved problems, and our after-sales team will assist quickly. We appreciate your patience.
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Neal morgan Neal morgan
Owner
45A
Hi I will let you k ow when I get it … the day before it was to show up the Canada post when on strike so it is sitting in the post office 🤷‍♂️lol
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are very sorry, regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will try its best to help you solve product problems. Please refer to the contact information in the link below. https://www.vevor.ca/pages/contact-us
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