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VEVOR Pinzas para arrastre de troncos, pinzas para elevación de troncos de 2 garras de 32 pulgadas, pinzas para arrastre de madera de acero resistente, capacidad de carga de 1543 lbs/700 kg, herramien

Reseñas de clientes para VEVOR Pinzas para arrastre de troncos, pinzas para elevación de troncos de 2 garras de 32 pulgadas, pinzas para arrastre de madera de acero resistente, capacidad de carga de 1543 lbs/700 kg, herramien

No 32 pulgadas

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Bill Airs Bill Airs
Mr
Like a lot of products sold by Vevor.The grapple is well made and works well. However, due to slow delivery by the transport company used by Vevor, on this and a previous purchase, I will no longer purchase from Vevor again.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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mike mike
Mr
Some washers missing. Had to take to a machine shop to spread arms apart to connect hook and swivel.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Michael Murdock Michael Murdock
Homeowner
I haven't used it yet. Company that they used dropped the ball according to tracking information. Planned to use the day originally showed them out of blue said package was routed to Indianapolis instead of Cincinnati like it was suppose to where I live. So I did eventually get it but I considered it later then originally expected even though it DID fall inline with there shipping timeframe. Was somewhat disappointed.
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Robert Robert
tongs
32 pulgadas
It is a heavy duty tong. I do not like the way it works. not a quality problem but is good for pull logs out of the woods. Hard to balance the load when picking up. Now I only use it for draging. I have bought the double tong and waiting for delivery. Hoping the pick up works better.
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Respuesta de Servicio al Cliente: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Nick Nick
Title
I'd rather buy better made in the USA items. asdmow a;ien a;oivmw a;lkoiw vmpai 3498jamfpa; piwapges dogs chew up carpets. cat claw.dogs are loved. cats are so endearing . hogs are tasty. cows are couch potatoes. horses are as life should be.
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Respuesta de Servicio al Cliente: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
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Edward Edward
Not so easy
It works ok sometimes you have to get out of tractor and place the claws in position cause it exactly won’t get in place but overall ok oh assembly was difficult cause their direction s we’re not very well.
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Chris Chris
Mr
Mr 2
The claw works ok but the welds broke within a week of moderate work. Can be repaired and strengthened but a bit shoddy.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stéphane Rioux Stéphane Rioux
Jamais reçu
Jamais reçu, demandé et reçu remboursement rapidement
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Respuesta de Servicio al Cliente: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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CB CB
Canada.
Arrived quickly with all parts. Very heavy duty but not very effective to grasp rock. Definitely a 2 person activity. It is quite long so need a large loader to lift high enough. I will not be able to use as loader will not lift high enough.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Chris Chris
Didnt recieve it complet
Didnt recieve it complet 1
So bad we only recieve 2 piece compketly useless now trying to contact them they said they send a other one then lost it and now refuse to rembourse the full thing very frustrating and unhappy if u want it go buy the tool someplace else
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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