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VEVOR Pinzas para arrastre de troncos, pinzas para elevación de troncos de 2 garras de 32 pulgadas, pinzas para arrastre de madera de acero resistente, capacidad de carga de 1543 lbs/700 kg, herramien

Reseñas de clientes para VEVOR Pinzas para arrastre de troncos, pinzas para elevación de troncos de 2 garras de 32 pulgadas, pinzas para arrastre de madera de acero resistente, capacidad de carga de 1543 lbs/700 kg, herramien

No 32 pulgadas

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Frederick Scott  Bedwell Frederick Scott Bedwell
Timber
I enjoyed the tool until I picked up too much and the tool collapsed It folded while I was trying to load my trailer.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Peter Omlor Peter Omlor
Presiden5 Omlor Electric Inc
Horrible experience with Vevor. I messaged them about missing parts. They said they would send them and never did. This is my first and last experience with Vevor.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Luther roberts Luther roberts
Used
28 inch Gancho de Acero Redondo
Not sure if I got a used one. But from what I see someone has used this and returned it.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Scott Brady Scott Brady
Business Owner
This product was shipped with missing parts, I cannot use it, chatted with a representative over two weeks ago, still have not heard back. This was not what I have come to expect from Vevor...hope this does not become my normal experience!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Jim Jim
1 time use
I just got done using the tongs and one side bent, don't know if it was just the set I got or if all of the same product is so badly made with bad steel or what,won't order a set like this again. NOT saying their all bad but the one I received was not good quality
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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