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Cargador portátil para vehículos eléctricos VEVOR de nivel 2, 40 A, 240 V, con cable de carga de 7,6 m, enchufe NEMA 14-50P, estación de carga doméstica enchufable con corriente ajustable de 40 A, 32 A, 24 A y 16 A para vehículos eléctricos SAE J1772.

Reseñas de clientes para Cargador portátil para vehículos eléctricos VEVOR de nivel 2, 40 A, 240 V, con cable de carga de 7,6 m, enchufe NEMA 14-50P, estación de carga doméstica enchufable con corriente ajustable de 40 A, 32 A, 24 A y 16 A para vehículos eléctricos SAE J1772.

NEMA14-50 40A

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Vivekanand Mahalingayya Vivekanand Mahalingayya
Level 1+2 EV charger
Item received late by 3-4 days. Item is not working as described in item description, not connecting to the app, charger working but charging very very slow since there is no control on it due not connecting to the app, all controls are in your app. customer support is still working on it to resolve the issue, I don’t think they can resolve the issues, thinking to return it if not resolved the issue and buy another one
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mark Mark
EV charger
Purchased as it was advertised as fully adjustable charge rate. The fact is there are only 4 possible charge rates.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Law Philip Law
Mr
NEMA14-50 40A
Bought this item a week ago but cannot use for charging my Mazda CX90 PHEV yet. The technical support relys on emails. All correspondences must go thru customer service to technical support. No direct technical support. The replies from technical support via customer service usually take one to three days. It's really take too long for the reply. I doubted that the EV charger doesn't function due to high temperature. Temperature show on charge panel: 1. Standby (not charging) 23°C 2. 95+°C while charging at 16Amp. Charger stop charging and black out In 5 to 15 minutes 3. 80+°C while charging at 24 Amp. Charger stop charging in 5 to 15 minutes Same problem happened when I charge EV manually without using the Smart Life App I was told that the charger disturbbed when Technical Support tried to remote setting the charger. When I requested for refund or exchange, Vevor response nothing. Now I'm connecting a wifi extender with a cable to make sure strong and steady wifi signal. Hopefully Vevor could fix the problem promptly. I cannot upload related photos and videos when I write this review!
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Crappy product Crappy product
Doesn't charge
NEMA14-50 40A
We have had this for just under a year, the charging is painful it constantly changed the charge current on its own and mode. The mobile app is useless with this model
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Richard Richard
came in days late
NEMA14-50 40A
the item came in 3day late on friday need to charge my car. For the weekend. I wanted to return it They want to charge me a fee .
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Respuesta de Servicio al Cliente: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Big B Big B
Dumb Charger, no app or intelligence
Returning this charger. It may be fine as a backup dumb car charger, but there is no app or connectivity as indicated in the description. You have to directly interact with the charger interface and you have a timer option and an amp option. Not as described or advertised. Returning.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Joann Morales Joann Morales
Ms
Stopped working
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Michel Hinse Michel Hinse
MR
I can’t use it. It is not the model that I ordered I absolutely need a charger level 1 and I have received a level 2 After many emails you don’t want to exchange it So I am very disapointed about your service and I know after all those emails that your after sales services and customers support are VERY POOR
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ka506 ka506
Charger stopped working
First, received the product damaged. The display cracked during the shipping. Now, it is stopped working.. cannot see the display… blank screen…
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Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jason Lloyd Jason Lloyd
Sir
I ordered this on January 20th and it was supposed to arrive by January 24th. Sadly it has yet to arrive and the company is telling me that it is still shipping and it's now March 3rd. I doubt I'll ever get this as they have it marked as delivered even though I've told them multiple times that it's not here and I want my money back. They're not giving me my money back nor have they sent me a product.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have received your ticket and have been in continuous communication with you regarding this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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