Reseñas de clientes para Cargador portátil para vehículos eléctricos VEVOR de nivel 2, 40 A, 240 V, con cable de carga de 7,6 m, enchufe NEMA 14-50P, estación de carga doméstica enchufable con corriente ajustable de 40 A, 32 A, 24 A y 16 A para vehículos eléctricos SAE J1772.
NEMA14-50 40A
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Absolute garbage - DO NOT BUY FROM VEVOR
Both the charger and the company (Vevor) are HORRIBLE. The charger will charge for a few seconds or minutes, then stop for no reason, leaving me with a near-dead battery when I get in the vehicle the following morning.
I've now been fighting with Vevor customer service for a over a week to authorize a return. After providing picture and video proof that the charger isn't working (how do you prove something ISN'T working??), they still are asking for more evidence.
TWO RED FLAGS: 1) upon my initial request for a return auth, they replied with "the return process is complex...", as though trying to discourage the idea altogether; 2) I've never been asked to prove the reason (malfunction or poor design, in this case) for a return.
I STRONGLY RECOMMEND YOU DO NOT BUY FROM VEVOR!!!
2 personas encontraron esto útil
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Technician
this product sucks. And no customer support or warranty. I had to buy another one. Very disappointing. I will not buy another Vevor product.
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Nice price - if only it worked - if only Vevor Customer service had a pulse
The charger arrived and worked on my 2013 Volt. When I bought a different EV - with the same J1772 connector - the poorly designed and badly manufactured Vevor Level 2 Charger J1772 plug did not connect with the 'new' (used) vehicle's J1772 socket. The problem, or the first problem, is that the latch does not engage. The Vevor Level 2 Charger DOES NOT WORK.
The second problem is that Vevor customer service is abysmal. Neither a service ticket to seek a workaround or functional solution, nor a return/refund ticket to cure the non-working product have gotten valid attention. "responses" consist of "send more information" or "we will reply within 48 hours" but the reply widget does not accept the information demanded, and the response within 48 hours never comes.
The low price comes at the highest costs - the product does not work, and you are out in the cold to remedy either the functionality or the wasted money.
Avoid this product. Avoid this company. Unless you consider a charity donation to a fraudulent business part of your civic duty.
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Wish it worked
We have a Mitsubishi outlander phev. The buttons on the charger never worked, however the charger seemed to work for about 2 weeks. Then, out car started giving error messages every time we used the charger. This does not happen when we use the factory issued, slower charging charger. To make matters worse, I am trying to return the item and it’s not simple. We had to include a video in the initial request and now I’m going back and forth w customer service, who wants me to keep trying. I know this unit doesn’t work so I just want to return it!
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Owner
Since I never got what I ordered I can’t give a fair assessment of the product.
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Worst ever EV charger
1) This EV charger hardly worked for 1 week or so and then started overheating.
2) Reached out to customer support to help with returns/repair but the customer service is absolutely pathetic and poor.
3) Will never recommend this product to anyone. At least if the customer support was good and helpful, I would have given a good review, but their customer support is horrible. STAY AWAY FROM THIS PRODUCT!
2 personas encontraron esto útil
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Year and half old ... EV Charger has inexplicably stop working
EV Charger has inexplicably stop working
No amount resetting has resolved the problem with my Lightning.
In hindsight, I should not have bought it.
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Owner
Terrible customer service
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